ARTICLE 1 PARTIES
Address: Yeşilbahçe Mah. Lara Cad. Atmaca Sit B Blok No: 25 D: 12 Muratpaşa/ANTALYA
Phone: +90 533 663 17 07
ARTICLE 2 SUBJECT
The subject of this contract is to identify the rights and obligations of the parties pursuant to the provisions of Consumer Protection Law no. 6502 regarding the sale and delivery of the product(s) which CUSTOMER electronically ordered through website of www.boandpo.com and whose code, piece and sale price are specified in Article 3.1.
ARTICLE 3 DETERMINATION OF MATTERS REGARDING THE CONTRACT PRODUCTS, PAYMENT AND DELIVERY
Basic properties of products or services are available in the website of www.boandpo.com. The prices listed and announced on the website are sale prices. The announced prices and promises are valid until being updated and changed. Prices announced for a period of time are valid until the end of the specified period. All taxes of the products or services subject to the contract are included in the sales price.
3.2-TYPE AND PLAN OF DELIVERY
The products will be delivered within 2 business days at the latest following the product is provided by BO&PO. Product shipping is free on all orders.
3.3 OVERDUE INTEREST
An overdue interest is not imposed by SELLER since the payment shall be made in advance or with credit card.
ARTICLE 4 GENERAL PROVISIONS
4.1) BUYER states that he/she read and was informed of preliminary information regarding the contract product’s basic properties, sales price, payment method and delivery on the website www.boandpo.com and that he/she give the necessary confirmation electronically. By confirming the Preliminary Information electronically, BUYER confirms that he/she accurately and completely received address, basic properties of the ordered products, price of the products including the taxes, payment and delivery information which should be provided by SELLER to the BUYER before concluding the distance contract.
4.2) The contract product is delivered to the BUYER or the person/organization at the specified address within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal 30-day period.
4.3) The SELLER cannot be held responsible if the ordered product cannot be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.
4.4) The SELLER is responsible for the delivery of the contracted product in a solid, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
4.5) The SELLER may supply a different product with equal quality and price, by informing the BUYER and by obtaining its explicit consent, before the contractual performance obligation expires.
4.6) If the SELLER fails to fulfill its contractual obligations in the event that the fulfillment of the ordered products or services becomes impossible, it notifies the consumer of this situation before the contractual performance obligation expires and returns the total price to the BUYER within 10 business days.
4.7) This Preliminary Information Form must be confirmed electronically for the delivery of the product. If the product price is not paid or canceled in the bank records for any reason, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.8) If the related bank or financial institutions do not pay the product price to the SELLER since the BUYER’s credit card is unfairly and illegally used by unauthorized people after the delivery of the product without the fault of BUYER, the BUYER is obliged to return the product to the SELLER within 3 days on the condition that it was delivered to himself/herself. In this case, shipping costs belong to the BUYER.
4.9) If the SELLER cannot deliver the contract product in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to inform the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the situation hindering the delivery is removed. In case the BUYER cancels the order, the paid amount is paid back to him in cash and in full within 15 days. In the payments made by the BUYER with credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. The reflection of this amount on the BUYER's accounts after the return to the bank is completely related to the bank transaction process; therefore, the BUYER, in advance, accepts that it is not possible for the SELLER to intervene in any way for possible delays and it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected by the bank to the BUYER's account.
ARTICLE 5 PROCEDURE ON RETURN OF PAYMENT
* In cases where the CUSTOMER uses his right of withdrawal or the product subject to the order cannot be supplied for various reasons or it is decided to refund the CUSTOMER with the decisions of the arbitral tribunal, the SELLER will return the entire amount collected to the credit card from which the collection was made, within 14 days at once. The bank makes the refund to the CUSTOMER's credit cards in the same installments as the number of installments the CUSTOMER purchased the product. If the refund date and the card's account cut-off dates do not coincide, 1 (one) refund will be reflected on the card each month, and the CUSTOMER's installments paid before the return will be deducted from his current debts and he will receive as much as the number of installments he has paid before the return, after the sales installments are over.
* In case of the return of the purchased products, The SELLER shall return the entire amount collected to the credit card from which the collection was made at once. The bank makes the refund to the CUSTOMER's credit cards in the same installments as the number of installments the CUSTOMER purchased the product. If the refund date and the card's account cut-off dates do not coincide, 1 (one) refund will be reflected on the card each month, and the CUSTOMER's installments paid before the return will be deducted from his current debts and he will receive as much as the number of installments he has paid before the return, after the sales installments are over.
CUSTOMER acknowledges and undertakes that he/she has read and accepted this procedure.
ARTICLE 6 RIGHT OF WITHDRAWAL
In distance contracts regarding the sale of goods, the BUYER may use his right to withdraw from the contract by rejecting the goods without any legal or criminal responsibility and without giving any reason, within 14 (fourteen) business days from the date of delivery of the product to himself or the person/organization at the address indicated. In distance contracts related to service provision, this period starts on the date of signing of the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in the service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER. In order to exercise the right of withdrawal, a written notice must be given to the SELLER by registered mail, fax or e-mail within 14 business days and the product must not be used within the framework of the provisions of article 5-e. If this right is exercised,
a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)
b) The petition stated while exercising the right of withdrawal,
c) The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.
d) The SELLER is obliged to return the total price and the documents that put the buyer under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to accept the return of the goods within 20 days.
e) If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of the BUYER's fault. The SELLER cannot accept the return of custom sizes and products. The SELLER cannot accept the return of the products that require hygiene such as earrings. The products for which the right of withdrawal is wished to be exercised must be unused. The SELLER cannot accept the return of technological products that have been opened for once.
f) If the Shopping voucher issued by the SELLER remains below the usable amount due to the exercise of right of withdrawal, the amount of Shopping voucher used within the campaign is cancelled.
ARTICLE 7 AUTHORIZED COURT
In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the SELLER's residence are authorized up to the value announced by the Ministry of Industry and Trade. These are the authorities to be applied by the buyer.
In the event that the order is realized, the BUYER is considered to have accepted all the terms of this contract.
This Contract is made for commercial purposes.